The PAVE Program's VCSA examination is the first to include a component which evaluates a veterinarian's ability to communicate with their clients.
Communication is recognized by licensing boards as extremely important, and for that reason, the VCSA has been structured to include several clinical encounters based on both small animal and large animal cases.
In the encounters, candidates will interact with persons trained to portray clients, and their performance will be observed and evaluated by trained examiners.
The clinical encounters are based on similar assessments of communications skills now being used to evaluate licensure candidates in human medicine and other professions.